Premier Speech and Swallowing Solutions, LLC
Effective Date: 05/21/2025
Overview
At Premier Speech and Swallowing Solutions, LLC (“Premier Speech,” “we,” “our,” or “us”), we are committed to protecting your privacy. This SMS Registration Privacy Policy explains how we collect, use, and safeguard the personal information you provide when you opt in to receive SMS (Short Message Service) communications from us.
By opting in to our SMS program, you consent to the terms of this policy and agree to receive text messages from Premier Speech in accordance with applicable laws and regulations.
Information We Collect
When you opt in to receive SMS messages from Premier Speech, we may collect the following information:
- Your first and last name
- Your mobile phone number
- Consent preference (opt-in or opt-out)
- Date and time of opt-in
- Any message content you send or respond with
- Communication preferences and engagement history
We do not sell or share your mobile number or personal data with third-party marketers.
How We Use SMS Information
The information collected is used strictly for communication purposes, including but not limited to:
- Appointment confirmations and reminders
- Service updates and scheduling changes
- Intake requests or documentation follow-up
- Friendly check-ins related to your care
- Occasional health tips or announcements
- Responding to inquiries initiated by you
We will not send marketing or promotional messages unless explicitly stated and separately consented to.
Message Frequency
Message frequency may vary depending on your service needs but will typically average 1–4 messages per month.
Fees and Charges
Premier Speech does not charge fees for sending SMS messages. However, message and data rates may apply according to your wireless carrier plan. You are responsible for any charges incurred by receiving SMS messages from us.
Opting Out
You may opt out of receiving SMS messages at any time by replying:
- STOP – To cancel all SMS communications
- HELP – To receive assistance or information about our SMS program
Once you opt out, you will no longer receive text messages unless you re-enroll.
Data Retention and Protection
We retain your SMS-related data for as long as necessary to provide services or as required by law. Your personal information is securely stored and safeguarded using appropriate administrative, technical, and physical measures.
Sharing Your Information
Premier Speech does not sell, rent, or lease your mobile number or SMS opt-in data to third parties. We may share information only with:
- Authorized staff involved in patient care and communications
- Service providers managing our communication tools, under strict confidentiality obligations
- Law enforcement or regulators, as required by law or in response to legal requests
Children’s Privacy
Our SMS services are intended for individuals aged 18 and older. We do not knowingly collect or send SMS communications to minors without verified parental or guardian consent.
Policy Updates
We may update this SMS Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date. Continued use of the SMS service after changes are made constitutes acceptance of the new terms.
Contact Us
For questions or concerns about this policy or your SMS preferences, contact:
Premier Speech and Swallowing Solutions, LLC
18502 Green Land Way, Suite D
Houston, TX 77084
Phone: 281-717-4308
Fax: 877-886-0898
Email: intake@premierspeechtx.com
Website: www.premierspeechtx.com